Credit Card Customer Care Numbers List of All Banks

Credit cards is one of the most desired and accessible cards in India, thus, increasing their demand. Credit card customer care in India is offered by various banks and financial institutions to help their customers in resolving their queries. Banks spend a lot of money and effort to ensure that you have the best credit card customer service experience and a trouble-free banking relationship. Banks prioritise customer service in order to retain customers and build loyalty, resulting in a stable, multi-product, long-term client relationship. 

There are numerous ways to connect to your bank. Delve into the guide to learn about the toll-free credit card customers care in India.

Credit Card Customer Care

An excellent credit card customer care is the differentiating factor between banks offering numerous credit cards. Banks want to attract new customers with their reputation, but they also want to keep their existing customers by providing the best service in the industry. With few differences in perks and privileges, sometimes the bank’s customer service reputation leads consumers to choose a particular credit card. Thus, each bank strives to offer customers the best credit card customer care.

List of All Bank Credit Card Customer Care Number

It is an impossible task to keep track of the credit card helpline numbers of every bank and financial institution. Thus, to save you the test of remembrance, we have compiled a table of all bank credit card customer care numbers.

 

Bank Name	Credit Card Toll-Free Number
HDFC Bank	1860 267 6161
State Bank of India	1800 180 1290
Axis Bank	1860 500 5555
RBL Bank	022-62327777
Bank of Baroda	1800 258 44 55
LIC Bank	1800 419 0064, 22 6827 6827
Canara Bank	1800-425-0018
IndusInd Bank	1860 267 7777, 91 22 42207777
Standard Chartered Bank	6601 4444, 3940 4444
Kotak Mahindra Bank	1860 266 2666
Bank of India	1800 220 229
Union Bank of India	1800 22 22 44, 1800 208 2244
Karnataka Bank	1800 425 1444, 1800 572 8031
Yes Bank	+91 22 4935 0000, 1800 103 1212
Indian Bank	1800 425 00 000
Tata Cards	1860 500 8282, 1800 180 8282
Oriental Bank of Commerce	1800-102-1235, 1800-180-1235
Tamilnad Mercantile Bank	180 0425 0426, 91 9842 461 461
HSBC Bank	1800 267 3456, 1800 121 2208
Central Bank of India	1800 22 1911
City Union Bank	044-71225000
UCO Bank	1800 103 0123
Bandhan Bank	1800 258 8181
Punjab National Bank	1800 180 2345, 0120 – 4616200
Indian Overseas Bank	1800-425-7745, 1800 890 4445,   1800 425 4445
IDBI Bank	1800 425 7600
Bank of Maharashtra	1800 233 4526, 1800-102-2636
Jammu Kashmir Bank	91194 2481936/2481953, 1800 890 2122
KVB Bank	1800 419 6500
Dhanlaxmi Bank	+91 – 044 42413000
South Indian Bank	1800 425 1809, 1800 102 9408
Federal Bank	1800-425-1199, 1800-420-1199
DCB Bank	022 6899 7777, 040 6815 7777

Note: The customer care helpline numbers provided above are dated March 2023.

Credit Card Customer Care Social Media Handles

Various banks and financial institutions have provided their customers with their social media handles, so they are easily accessible in case of any query. The following table lists the social media handle for a few credit card lending banks.

Bank	Facebook	Twitter	Instagram
RBL Bank	facebook.com/TheRBLBank	twitter.com/rblbank twitter.com/RBLBankCares	instagram.com/rbl_ban
Axis Bank	facebook.com/axisbank	twitter.com/axisbank	instagram.com/axis_bank
State Bank of India	facebook.com/sbicard	–	instagram.com/sbicard_connect
Citibank	facebook.com/citiindia	twitter.com/citi	N/A
ICICI Bank	facebook.com/icicibank	twitter.com/ICICIBank	N/A
HDFC Bank*	facebook.com/HDFC.bank	twitter.com/hdfcbank_cares	N/A
Yes Bank*	facebook.com/YESBANK	twitter.com/YESBANK	N/A
Bank of Baroda*	facebook.com/bobccreditcard	twitter.com/bobcreditcard	N/A
Kotak Mahindra Bank*	facebook.com/KotakBank	twitter.com/kotakbankltd	N/A

Services Offered by Credit Card Customer Care

There are various services offered by the credit card customer care India representatives. It helps customers resolve even the smallest of issues. The following services are offered by credit card customer care.

• Understand your account balance.
• Find out about your Reward Points.
• Information about your transactions.
• The status of your most recent payment.
• Information about your credit limit.
• Obtain a duplicate statement.
• Obtain a brief statement.
• Report a lost or stolen card.
• Request that your credit card be blocked.
• Discover the bank’s offers and insurance policies.
• Understand how to change your PIN.
• If you are unable to withdraw cash, seek assistance.
• Terms and conditions must be understood.
• To learn the location of the branch.

General Enquiries

In addition to dedicated credit card helpline numbers, all banks have a phone number for any other questions about the bank account or any product or service offered. For example, you could request a mini statement, inquire about interest rates and locker facilities, learn about insurance policies and fixed deposit rates and tenure offered by the bank, learn how to change your ATM PIN, complain about a problem withdrawing cash from an ATM, or simply inquire about branch location information. Contacting the specific customer care help lines will help you resolve your banking issues quickly and effectively.

Specific Customer Care Help Lines

In addition to the general enquiry and credit card helpline numbers, many banks provide specific customer care help lines dedicated to specific departments. For example, banks with a large NRI customer base have customer service numbers dedicated solely to NRI requests.

Similarly, some banks provide assistance with loan or deposit inquiries through help desks. If a bank receives a high volume of loan-related inquiries, it may establish a helpdesk for customers to deal solely with loan-related issues. This reduces response time, allows banks to focus on a specific service, and provides customers faster, more informed, and more efficient service.