Income Tax Customer Care Numbers

Income tax refers to the tax levied by the Government of India on the earnings of the nation’s people and businesses. The tax rate is predetermined, and each taxpayer files their return according to the income tax slab they fall in. When a taxpayer successfully files their income tax returns, it generates earnings for the government.

The Income Tax department administers this annually filed tax and the revenue generated. The Central Board of Direct Taxes, governed by the Ministry of Finance, upholds several direct taxation-related laws, rules, and regulations. To ensure that the returns are thoroughly filed, the department created an income tax e-filing system.

The department provides income tax customer care service to rescue taxpayers caught amid stormy questions. The taxpayers can ring toll-free numbers income tax with queries about income tax e-filing, to get help with login issues on the e-filing website, online tax payment, income tax information related to TAN and PAN, to learn more about Form 26AS and Form 16, etc. The income tax department's customer care division excels at guiding customers through their queries.

Helpline Numbers 

The table below pertains to the Income Tax Department of India’s helpline numbers. 

Center  Customer Care Numbers Queries 
Aaykar Sampark Kendra
  • 1800 180 1961
  • 1961
  • General Queries
  • Queries regarding TAN and PAN
This facility is available between 8 am to 8 pm, Monday through Saturday. 
e-filing and Centralised Processing Centre
  • 1800 103 0025
  • 1800 419 0025
  • +91-80-46122000
  •  +91-80-61464700
  • e-Filing of Income Tax Return or Forms 
  • other value-added services & Intimation, Rectification, Refund 
  •  Income Tax Processing Related Queries
This facility is available from 8 am to 8 pm, Monday through Saturday. 
TDS Centralised Processing Centre (TRACES)
  • 18001030344
  •  +911204814600
  • Form 26AS
  • Form 16
This facility is available from 10 am to 6 pm, Monday through Saturday. 
  • +912027218080
PAN/TAN updation This is available from 7 am to 11 pm throughout the week. 

Aaykar Sampark Kendra (ASK)

Aaykar Sampark Kendra or ASK assists the taxpayers with their queries related to income tax, Permanent Account Number (PAN) and Tax Collection Account Number (TAN). The toll-free income tax helpline no for general enquiries is (+91) 1800-180-1961 and is available for assistance from Monday to Saturday from 8 am to 8 pm.


This income tax customer care helpdesk helps resolve the queries of a taxpayer related to the applications of issuance or update of PAN or TAN. This is when the NSDL website authorises the applications. The income tax helpline number is (+91) 2027218080, and it assists daily from 7 am to 11 pm.

E-filing and Centralized Processing Center

The e filing customer care numbers are (+91) 18001030025, (+91) 18004190025, (+91) 8046122000 and (+91) 8061464700. Customer care assists a taxpayer in resolving their queries related to income tax e-filing through the e-filing portal. Help is given to those who ask for it from Monday to Friday from 8 am to 8 pm and 9 am to 6 pm on Saturdays.

TDS Centralised Processing Centre (TRACES)

For questions about TDS Centralised Processing Centre or TRACES, Form 15CA, Form 16, Form 26AS, and TDS statement, one can contact the income tax department customer care number at (+91) 120-4814600 (Helpline) or (+91) 1800-103-0344 (Toll-free). This facility is open from Monday through Saturday from 10 am to 6 pm.

For Clarification related to the Income Tax Website

For questions about the notice, reimbursement, rectification, and processing of the income tax returns, one can call the income tax helpline number at (+91) 080-46605200 or the toll-free number at (+91) 1800-103-4455. This service is open from 8 am to 8 pm, Monday through Friday.

Related Resource
Income Tax
Income Tax Slabs and Rates
Income Tax Refund Status
Income Tax e-filing
ITR - Income Tax Return
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