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PAN Card Customer Care Number

PAN Card Customer Care Number

All taxpayers in the nation must have a Permanent Account Number (PAN) card to file taxes. This 10-digit number holds every taxpayer's income tax information. Income Tax Department has set various methods for a taxpayer to resolve any queries that may arise. The PAN card issuing authorities - TIN-NSDL and UTIITSL have provided PAN card customer care toll free numbers, branches and email addresses.

Customers can call the PAN card customer care toll free number mentioned in this guide if they have questions or complaints.

Customer Feedback

Customers can use the contact form available on the official portal of NSDL to submit questions, complaints, and feedback. A taxpayer must complete the form by filling out the necessary fields, including their name, address, PAN information, and complaint, question, or criticism. The Income Tax Department will contact the complainer through phone or email regarding this matter.

Other than that, the NSDL PAN card customer care number and UTI PAN card customer care number can be accessed to provide feedback.

NSDL Customer Care Number

The Income Tax Department (ITD) launched the Tax Information Network (TIN) as a direct tax management programme. The ITD's TIN is maintained by NSDL. Through TIN-NSDL, a candidate can submit an application, request a reprint, or check the status of their PAN. Following are the PAN card NSDL customer care number and other details.

NSDL PAN card customer care number 020 27218080
Official Website www.tin-nsdl.com 
Email ID tininfo@nsdl[dot]co[dot]in 
Fax 020 2721 8081

NSDL Head Office

NSDL is headquartered in Mumbai and can be contacted through the following means.

Address: Trade World, A wing, 4th Floor, Kamala Mills Compound, Lower Parel, Mumbai - 400013

PAN-related Queries: (020) 272 18080

NPS-related Queries: (022) 2499 3499

Depository Services-related Queries (Toll-Free): 1800 1020 990 / 1800 224 430

NSDL Branch Offices

Taxpayers can lodge their problems by calling the PAN card NSDL customer care number. However, they can also visit the various branches made available by the IT department. The following table lists the NSDL branch offices.

Branch Location Branch Address
Ahemdabad 402, 4th Floor, Heritage Horizon, Off. C. G. Road, Navrangpura, Ahmedabad-380009
Bengaluru Office No. 106, DBS house 26, Cunningham Road, Bengaluru - 560052
Chennai 6A, 6th Floor, Kences Towers, #1 Ramkrishna Street, North Usman Road, T. Nagar, Chennai - 600017
Hyderabad 212, Workafella Building,6-3-252/2, Main Road, Erram Manzil, Banjara Hills, Hyderabad, Telangana – 500004
Jaipur 207, 2nd Floor, Arcade Tower, K-12, Malviya Marg, C - Scheme, Jaipur - 302001
Kochi Suite No. S - 105, Monlash Business Centre, 4th Floor, Crescens Tower, NH 47, Changampuzha Nagar Post, Kochi - 682033
Kolkata Unit 2E, 2nd Floor, The Millenium 235/2A, A.J.C. Bose Road Kolkata - 700020
Lucknow Unit No. 438, 4th Floor, Regus Business Centre, Halwasia Court, Hazratganj, Lucknow - 226001
New Delhi Unit No.601,603,604, 6th Floor, Tower - A, Naurang House, Kasturba Gandhi Marg, Connaught Place, New Delhi - 110001

Aaykar Sampark Kendra

Aaykar Sampark Kendra or ASK, is an initiative of the Income Tax Department that offers taxpayer services and information throughout the nation. It serves to respond to general inquiries as well as questions on the status of PAN and TAN applications, the method for filing income tax and wealth tax returns, and other matters. The call centres of ASK also provide taxpayers with the option of registering complaints via email. A customer can take help from ASK through the following contact details.

PAN card customer care number: 1800-180-1961

Email ID: ask@incometaxindia[dot]gov[dot]in 

UTIITSL PAN Customer Care Number

Government-owned UTI Infrastructure Technology and Services Limited (UTIITSL) offers financial services in the nation. UTIITSL is responsible for issuing PAN cards and other services like mutual fund distribution and processing of medical bills (CGHS, ECHS, etc.). This is done on behalf of the Income Tax Department. 

If a taxpayer finds themselves stuck in a rut, they can contact the following UTI PAN card customer care number.

UTI PAN card customer care toll free number: +91 33 40802999

Email ID: utiitsl[dot]gsd@utiitsl[dot]com 

It must be noted that the UTI PAN card customer care number is available from 9:00 AM to 8.00 PM on a daily basis.

UTIITSL Branch Offices

UTI Infrastructure Technology and Services Limited (UTIITSL) has set up branches in various cities to provide their clients with the comfort and convenience of finding a solution to their problems. UTIITSL branches can be found in the following cities.

Agartala Ahemdabad Amritsar Allahabad Bangalore Bhopal Bhubaneshwar
Calicut Chandigarh Chennai Coimbatore Cochin Dehradun Delhi
Durgapur Guwahati Hubli Hyderabad Indore Jaipur Kanpur
Kolhapur Kolkata Lucknow Ludhiana Mangalore Mumbai Mysore
Nagpur Nasik Panaji Patna Pune Raipur Rajkot
Ranchi Shimla Siliguri Surat Thiruvananthapuram
Tirupati Trichy Varanasi Vijaywada

A few of the branch office addresses are given below.

City Address
Delhi 111, Pratap Bhawan, 5, Bahadur Shah Zafar Marg, New Delhi – 110002
  • Plot No. 3, Sector 11, Post Bag No. 22, CBD BELAPUR, NAVI MUMBAI – 400614
  • Santoshi Niwas, Behind Punjab National Bank, Shivaji Path, THANE (West) – 400601
  • Unit No. 2, Block-B, Gulmohar Cross Road No. 9, JVPD Scheme, JVPD, Mumbai – 400049
Chennai D-1, First Floor, Thiru -Vi-Ka Industrial Estate, Guindy, Chennai – 600 032
Kolkata 29 N S Road, Ground Floor, Opp. Gilander House and Standard Chartered Bank, Kolkata – 700001

Frequently Asked Questions (FAQs)

How do I contact PAN customer care?

Income Tax Department has set up a few options to reach PAN customer care like Aaykar Sampark Kendra, customer care number, email address etc. Our well-researched guide assists a taxpayer in reaching out to PAN card customer care using different methods.

What is the NSDL customer care number?

The NSDL PAN card customer care number is 020 272 18080.

Is there any mobile number on the PAN card?

No, a PAN card does not contain any mobile number. However, a mobile number needs to be registered at the time of applying for a PAN card.

How can I complain about a PAN card?

Income Tax Department has launched a portal that registers PAN Grievances. This portal is known as Aayakar Sampark Kendra or ASK. For more information on the same, kindly go through our guide above.