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Aadhaar Card Customer Care Number

Aadhaar Card Customer Care Number

Aadhaar Card is a twelve-digit unique identification number issued by the Unique Identification Authority of India (UIDAI). Besides serving as proof of identity, it also serves as proof of residency. For communication and grievance resolution, UIDAI has toll-free numbers. The toll-free numbers (1947/ 1800-300-1947) can be contacted by anyone seeking to file a complaint or give suggestions for improvements. In addition to the UIDAI numbers, every regional office has its own grievance cell. 

Aadhaar Quick Contacts

If you have inquiries related to your Aadhaar Card, you can reach out to the UIDAI through their customer care services or social media handles.

Toll-free number 1947
Official website https://uidai.gov.in/
Email Address help@uidai@gov[dot]in
Headquarters Address 3rd floor, Tower II, Jeevan Bharati Building, Connaught Circus, New Delhi - 110001
Social Media presence Twitter: @UIDAI
Facebook: @AadhaarOfficial
YouTube: Aadhaar UIDAI

UIDAI Headquarters

The headquarters of UIDAI is located in Delhi. If you have any queries, you can contact the headquarters directly Aadhaar card customer care using the below given methods: 

Address 3rd Floor, Tower II, Jeevan Bharati Building, Connaught Circus, New Delhi- 110001
Contact Number 011-23466899

UIDAI Regional Office Customer Care Number

Given below are some of the regional UIDAI Customer Care Numbers:

UIDAI Regional Office: Chandigarh

Aadhaar Card Customer Care Number Chandigarh : Toll-Free  0172-2711947
Fax Number 0172-2711717
Email-ID  grievancecell.rochd@uidai[dot]net[dot]in
Address SCO 95-98, Ground Floor and Second Floor, Sector 17-B, Chandigarh 160017

UIDAI Regional Office: Pragati Maidan, New Delhi

Aadhaar Card Customer Care Number New Delhi : Toll-Free 011-40851426
Fax Number 011-40851406
Email-ID  help@uidai[dot]gov[dot]in
Address Ground Floor, Supreme Court Metro Station, Pragati Maidan, New Delhi-110001

UIDAI Regional Office: Guwahati

Aadhaar Card Customer Care Number Guwahati : Toll-Free 0361-2221819
Email-ID  helpdesk.roghy@uidai[dot]net
Address Block-V, First Floor, HOUSEFEED Complex, Beltola, Basistha Road, Dispur, Guwahati- 781006

UIDAI Regional Office: Hyderabad

Aadhaar Card Customer Care Number Hyderabad : Toll-Free 040-23739266
FAX 040-23736662
Email-ID  roh.help@uidai[dot]net[dot]in
Address 6th Floor, East Block, Swarna Jayanti Complex, beside Maitrivanam, Ameerpet, Hyderabad, Telangana State- 500038

UIDAI Regional Office: Lucknow

Enrolments Related Aadhaar Customer Care Number Lucknow 0522-2304979
SSUP Related Contact Number 0522-2304978
Email-ID  uidai.lucknow@uidai[dot]net[dot]in
Address Third Floor, Uttar Pradesh Samaj Kalyan Nirman Nigam Building, TC-46/V, Vibhuti Khand, Gomati Nagar, Lucknow- 226010

UIDAI Regional Office: Mumbai

Aadhaar Card Customer Care Number Mumbai : Toll-Free 1947
UIDAI RO Contact Number 022-22163492
Email-ID  help@uidai[dot]gov[dot]in
Address 7th Floor, MTNL Exchange, GD Somani Marg, Cuff Parade, Colaba Mumbai-400005

UIDAI Regional Office: Ranchi

Aadhaar Card Customer Care Number Ranchi : Toll-Free 9031002292/ 9031002298
Email-ID  ro.helpdesk@uidai[dot]net[dot]in
Address 1st Floor, JIADA Central office building, Namkum industrial area, near STPI Lowadih, Ranchi- 834010

UIDAI Regional Office: Bengaluru

Aadhaar Card Customer Care Number Bengaluru : Toll-Free 080-22340104
FAX 080-22340310
Appointment Website https://www.robinspec.net.in/appointment
Address Khanija Bhavan, No.-49, 3rd floor, Wing Race Course Road, Bengaluru- 560001

Grievance Redressal

You can file a complaint on the UIDAI public grievance portal if you are an Indian citizen. In order to access the portal, you must register yourself. The following steps will guide you through the grievance process.

Step 1: Visit the UIDAI public grievance portal at https://pgportal.gov.in/

Aadhaar Grievance Submission

Step 2: Select a language of your choice

Step 3: Enteryour username, mobile phone number, and email address

Step 4: Enter your password

Step 5: Enter the security code in the space allocated

Step 6: Click on the login button

Step 7: Under the 'grievance' tab, select 'Lodge Public Grievance"

lodge your Aadhaar grievances

Please note that you must complete the registration process if you are not a registered user. Once you have successfully signed up, follow the steps outlined above.

Once the UIDAI public grievance officer has approved your grievance, it is investigated further and forwarded to the concerned regional office. The case will be handled online by the concerned officer.

Filing Complaints Online through the Resident Portal

A resident portal other than the Aadhaar card customer care number has been made available for users to file their complaints. To lodge their complaints online, one must follow the below-mentioned steps.

Step 1: Visit the resident portal.

Step 2: On the top of the homepage, locate the words ‘Contact & Support’. Select the ‘File a Complaint’ under the ‘Grievance Redressal Mechanism’ option

Step 3: You will be redirected to a new page, wherein you will be asked to enter details like name, mobile number, email address, your state, complaint type, complaint for (self/others), and category type.

Step 4: Upload supporting documents and proceed by entering the captcha code displayed on the screen.

Step 5: Your complaint will be successfully registered


Know - Aadhar Complaint Status: How Check and File a Complaint

Frequently Asked Questions (FAQs)

What is the Aadhaar Card customer care number?

If you want to raise any complaints regarding the Aadhaar Card, you must contact the UIDAI toll-free number (1947/ 1800-300-1947). Alternatively, you can drop an email to UIDAI’s official email address help@uidai[dot]gov[dot]in. You can also contact your concerned UIDAI regional office for any queries.

How can I contact customer care about my Aadhaar Card?

You can contact the customer care service through a toll-free number by writing to the UIDAI office directly or by dropping in an email.

Is 18003001947 a toll-free number?

Yes, 1800-300-1947 is UIDAI’s toll-free number that can be contacted for raising any grievances.

How can I register my complaint with an Aadhaar Card?

You can register yourself at the UIDAI public grievance portal https://pgportal.gov.in/ and lodge the complaint or grievances. Following the approval of your grievance, the issue is investigated further and forwarded to the concerned regional office.