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Axis Bank Credit Card: Track Your Application Status Without Any Hassle
Applying for a credit card at a top bank like Axis Bank is an exciting prospect. However, after applying, the waiting period between the application approval and the dispatch of the card can raise a common question: how to check the credit card’s application status? Knowing how to check the application status of your Axis Bank credit card helps you plan your finances accordingly or figure out errors in the application that might have led to its rejection. In this guide, we explain the process of Axis Bank credit card application status tracking step-by-step, including both online and offline methods.
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Last Updated: 27 February 2026
What are the Types of Credit Cards Offered by Axis Bank?
Axis Bank credit cards are available in various types. Based on your lifestyle, you can choose one among the following, depending on whether you prioritise fuel savings, shopping rewards, or everyday cashback.
Shopping & Rewards Credit Cards
Availing these cards makes you eligible for cashback on everyday spend like shopping, dining, utility payments, and more. These include:
- Flipkart Axis Bank Credit Card: Cashback on Myntra, Flipkart, and other popular apps.
- Axis Bank Rewards Credit Card: Earn EDGE REWARD points on everyday spending.
Travel Credit Cards
If you are a frequent flyer or traveller, this one is for you. This range offers lounge access, travel points, and miles on every use. For example, the IndianOil Axis Bank Premium Credit Card offers enhanced miles on fuel and grocery spend. The other cards in this range also offer travel perks.
Premium and Lifestyle Cards
The premium product range of Axis Bank caters to customers with higher spending and lifestyle needs. This includes:
- Axis Bank Privilege Card: Rewards offered across spends on multiple categories.
- Axis Bank Signature Credit Cards: More premium features with elevated reward rates and lounge benefits.
No Annual Fee or Lower Fee Cards
If you are looking for a basic option at minimal cost, Axis Bank has something for you as well. Options like the Neo Credit Card come with no joining or annual fees while still offering the basic perks and reward benefits of a credit card.
To better understand which Axis Bank credit card is suited for you, it is recommended to use a credit card EMI calculator while planning.
Why Track Your Axis Bank Credit Card Application Status?
Once you have applied for a credit card, keeping track of the application status becomes important to get an idea of the approval and dispatch timeline. If the application stays under review for too long, it might indicate an error. In this case, timely intervention and grievance redressal can support a speedy approval process. Tracking the application also helps identify if any paperwork is pending or incorrect, causing a lag in the approval. Once the card is dispatched, you can also track the delivery updates. Tracking your credit card application status helps avoid uncertainty and delays due to missing information, ensuring a smooth approval process.
How to Check Axis Bank Credit Card Status Online?
Axis Bank’s website has a dedicated credit card application tracker portal you can use to stay updated about your credit card after application. Here are the complete steps you can use to check:
- Open Axis Bank’s official website. From the menu bar above, select Cards -> Credit Cards.
- In the page that appears, scroll down to find the “Track Your Application” section and click on it.
- Next, you will be asked to choose the credit card you applied for from the product list to proceed.
- On the tracker page, enter any one of these: your application reference number, registered mobile number, and PAN.
- Click “Submit” after entering the details. Your credit card application status will appear instantly.
Axis Bank Credit Card Status Check with Mobile Number
If you are worried about not remembering your application number, Axis Bank provides a secure alternative to track the status without it. Applicants can use the mobile number registered with the application or PAN to retrieve their credit card status. Your mobile number is a secure identifier when it comes to tracking application updates online.
How to Check Axis Bank Credit Card Application Status Offline?
While the online method is quick and convenient, in some cases, applicants might prefer an offline channel. If you need further clarity or assistance about your Axis Bank credit card, here are the offline means you can use:
Call Customer Care
At Axis Bank, dedicated customer support is available for credit card-related queries. You can call the official helpline numbers 1860-419-5555 or 1860-500-5555 to inquire about your application status or any grievance you may have. Before calling, make sure to have your application number and registered mobile number handy for authentication purposes.
Visit a Branch
If still unclear, you can visit your nearest Axis Bank branch with your application reference number for assistance. This is helpful if the online and telephonic checks did not prove helpful or inconclusive.
Common Application Status Messages: What do they Mean?
When you check your credit card application status through the online portal, you are likely to see one of the following messages. This section covers what each message means:
- In Progress: Your application has been received and is being reviewed by the bank for approval.
- Approved: The bank has approved your application. Your credit card is being issued and prepared for dispatch.
- Dispatched: The bank has dispatched the credit card to your registered address on their end. This is the sign to keep an eye out for shipping notifications via email or SMS.
- On Hold/Information Required: The bank cannot process your application due to inadequate information. You may have to provide additional documentation or missing details.
- No Records Found: This means that the information you provided does not match Axis Bank records. In this case, it is recommended to double-check the entered application ID or mobile number.
Common Errors in Tracking Axis Bank Credit Card Status
While checking the credit card application status, it is not uncommon for applicants to run into error messages. You might encounter one of the following while checking:
- No application found: Generally caused by incorrect details being entered.
- Delayed updates: The bank is in the process of reviewing and verifying your documentation, and the status is yet to be updated on the portal.
- Offline application challenges: If the application was started through a third-party portal, there might be sync issues with the official portal.
While such errors normally get resolved as the approval process proceeds, it is recommended to contact the Axis Bank customer care for the most reliable fix.
The Bottom Line
Tracking your Axis Bank credit card is a simple step that can go a long way in ensuring a smooth and timely approval process. It has become very easy to stay informed at every step of the process through both online and offline channels. By regularly checking the status, you can quickly spot missing information, resolve errors, and plan your finances efficiently once the card is approved. In short, being proactive with the status checks can help you start enjoying your card benefits without unnecessary delays.
FAQ's
How can I check my Axis Bank credit card application status online?
Axis Bank’s official website has a dedicated Track Your Application section where you can stay updated on your credit card approval status by entering the application reference number, registered mobile number, or PAN.
Can I track my Axis Bank credit card application using my mobile number?
Using your registered mobile number is a secure and convenient way to check your credit card application status on the Axis Bank website if you do not have your application number.
How long does Axis Bank take to approve and dispatch a credit card?
The approval and dispatch timeline depends on how long the verification process takes. The credit card is generally dispatched within a few working days post approval.
What should I do if my Axis Bank credit card application status shows On Hold or Information Required?
If the status is displayed as on hold or information required, it means the bank needs more information on your end. In this case, you should contact the Axis Bank customer care for clarification.
Why does my Axis Bank credit card application status show No Records Found?
When this message appears, it means the information entered for checking the status does not match the bank records. It generally gets resolved by double-checking and rectifying the entered information. If not, you can contact the customer support.