How to Change SBI Internet Banking Password: Complete Guide

How to reset your SBI Internet Banking password?

You may need to reset your SBI Internet Banking password if you have forgotten it, suspect unauthorized access, or are unable to log in due to multiple incorrect attempts. SBI provides several password recovery options through OnlineSBI, including debit/ATM card authentication and OTP verification. Users without an ATM card may still complete the process using alternative verification methods. Before starting, keep your username, registered mobile number, and debit card (if applicable) ready. Ensure that your mobile number is updated with SBI to receive OTPs and complete the reset process smoothly.

Reset SBI login password using ATM Card and OTP

Follow these steps to reset your SBI Internet Banking login password online using your debit/ATM card:

• Visit the OnlineSBI login page and click ‘Forgot Login Password’ under the Personal Banking section.
• Enter your username, account number, country, registered mobile number, and the captcha code displayed on the screen.
• Select ‘ATM Card Details’ as the password reset method.
• Enter your SBI debit/ATM card details, including the card number, expiry date, cardholder name, and ATM PIN.
• Complete the verification process and proceed to the next screen.
• An OTP will be sent to your registered mobile number. Enter the OTP to confirm your identity.
• Create a new login password and re-enter it for confirmation.

SBI password creation rules

• Use a strong password that is difficult to guess.
• Include a combination of uppercase and lowercase letters, numbers, and special characters, if permitted.
• Avoid using names, birthdays, mobile numbers, or other easily identifiable information.
• Do not reuse passwords used for other online accounts.
• Store the password securely and never share it with anyone.

How to reset SBI password without an ATM card?

If you do not have an active SBI debit/ATM card, you may still be able to reset your Internet Banking password through alternative verification methods offered by SBI.

Using profile password/branch verification

• Visit the OnlineSBI login page and click ‘Forgot Login Password.’
• Enter the required details, including your username, account information, and registered mobile number.
• Select the ‘without ATM card’ option when prompted to choose a password reset method.
• Complete the identity verification process using the available authentication options, such as your profile password, where applicable.
• In some cases, SBI may require verification or approval through your home branch before a new password can be generated.
• Follow SBI’s instructions and submit any additional details requested for verification.
• Once verification is completed, you can create a new login password and regain access to your account.

How to reset your SBI profile password?

An SBI profile password is an additional security credential used to authorize certain account-related requests, such as adding beneficiaries, updating profile details, and accessing specific service options. Unlike the login password, which is used to sign in to OnlineSBI, the profile password is required only for selected transactions and account management activities.

To reset your profile password after logging in, navigate to the ‘Profile’ section and select the option to change or reset the profile password. You may need to verify your identity using OTP authentication or other security checks.

If you have forgotten your profile password, SBI provides recovery options through OnlineSBI. If online verification is unsuccessful, you may need to contact SBI customer support or visit your home branch for assistance.

How to reset a forgotten SBI username?

If you have forgotten your SBI Internet Banking username, you can recover it through the OnlineSBI portal using your account details and registered contact information. During the recovery process, you may be required to provide details such as your account number, CIF number, date of birth, and registered mobile number for identity verification.

If online recovery is unavailable or unsuccessful, you can contact SBI customer support or visit your home branch for assistance. Carry valid identity proof and account-related documents if branch verification is required. If your registered mobile number is inactive, update it with SBI first, as username recovery and authentication services typically depend on mobile-based verification.

How to unlock a blocked OnlineSBI account?

An OnlineSBI account may be blocked due to multiple incorrect login attempts, security-related concerns, or suspicious activity detected by the bank. Some lockouts are temporary and may be lifted automatically after a waiting period, while others require additional verification before access is restored.

If the account is eligible for self-service recovery, you can use the password reset or account unlock options available on the OnlineSBI portal and complete the required authentication steps. If the issue persists, or if the account has been blocked for security reasons, contact SBI customer support or visit your home branch. Keep your account details and identity documents ready for verification.

SBI YONO App password reset steps

Follow these steps to reset your SBI Internet Banking password through the YONO app:

• Open the YONO SBI app and go to the login screen.
• Select the available login assistance or forgot password option.
• Enter the required details, such as your username, account information, or registered mobile number.
• Complete the identity verification process.
• Enter the OTP sent to your registered mobile number.
• Create a new password and confirm it to complete the reset process.

When may YONO not work for password reset?

• Your registered mobile number is inactive or unavailable.
• Your OnlineSBI account is blocked or locked.
• Additional verification is required by SBI.
• You are unable to complete OTP authentication.
• Technical issues prevent password recovery through the app.

Common SBI password reset errors and fixes

While resetting your SBI Internet Banking password, you may encounter certain errors due to authentication issues, incorrect information, or temporary system restrictions. The table below outlines some common problems and their possible solutions.

Issue	Possible cause	Solution
OTP not received	Mobile network issue or delayed SMS delivery	Wait a few minutes and request a new OTP
Username not recognized	Incorrect username or account details entered	Verify the information and try again
ATM card authentication failed	Incorrect card details, PIN, or card mismatch	Recheck card information and retry
Account locked	Multiple unsuccessful login or reset attempts	Follow the account unlock process or contact SBI
Password not accepted	The password does not meet SBI’s security requirements	Create a password that complies with SBI’s password rules

Tips to keep your net banking credentials safe

Follow these best practices to protect your SBI Internet Banking account:

• Use a strong and unique password that is difficult to guess.
• Avoid sharing your login password, profile password, OTPs, or banking details with anyone.
• Enable device security features such as screen locks, biometric authentication, and antivirus software.
• Change your Internet Banking password periodically, especially if you suspect unauthorized access.
• Be cautious of phishing websites, fraudulent emails, and fake SBI messages requesting sensitive information.
• Always access OnlineSBI and YONO through official SBI websites, apps, and communication channels.
• Log out after each session, particularly when using a shared or public device.