HDFC Bank

Features and Benefits of HDFC Bank

HDFC Bank provides premium services and benefits to its customers through various channels. A few of these are:

• Customised services via maintaining a personal relationship with its customers
• Special discounts and waivers on various charges
• Premium credit and debit cards with enhanced features
• A highly connected network of bank branches: Net Banking (200+ transactions) and Mobile Banking (120+ transactions) along with ATMs
• Benefits as an HDFC member can be extended up to 8 members of the family
• Comprehensive business solutions like Working Capital, Loan Against Property, Cash Management Services, E-Net, etc.

Overview of HDFC Bank

The Housing Development Finance Corporation Limited or HDFC was written in history as one of the first banks to be given the “in principle” nod by the Reserve Bank of India (RBI) to be set up as a private bank. The step was taken in 1994 by the RBI as a part of the liberalisation policy. 

It was established in Mumbai in 1994 as HDFC Bank Limited. Its operations started in January 1995 as a Scheduled Commercial Bank. As of 31 March 2021, the Bank had 5,653 branches, and 16,291 ATMs in 2,917 towns/cities and is one of the leading private banks in India.

Services Offered by HDFC

HDFC Bank Limited provides a gamut of transactional and commercial banking services to organisations and businesses of all levels. As of FY19, the bank has a system loan market share of 8.5%. HDFC Bank’s loan portfolio consists of ₹8.2 lakh crore, a well-diversified revenue mix, a high-quality deposit franchise, a stable financial performance, and a robust quality of asset management. 

The products and services offered by HDFC Bank are divided into 3 categories: Wholesale Banking, Treasury, and Retail Banking. Let’s have a look at these categories in detail.

Wholesale Banking

The wholesale banking service caters to large corporates, including MNCs, government bodies, emerging corporates, business banking/SMEs, and infrastructure finance groups. These institutions are the bank’s target market. Top-notch services like trade services, working capital finance, cash management, and transactional services are offered to them. The products are:

• ​​​​​​Facilities for working capital
• Term lending
• Project finance
• Debt capital markets
• Acquisitions and mergers
• Trade credit
• Supply chain financing
• Derivatives and Forex
• Cash management services
• Wholesale deposits
• Letters of guarantees and credit
• Custodial services
• Correspondent banking

Treasury

The bank focuses on 3 main products under the umbrella of Treasury services: local currency money market and debt securities, foreign exchange and derivatives, and equities. The treasury department manages the interest rate risks, liquidity, investment in securities, etc. The products are:

• Derivatives and Foreign exchange
• Solutions on hedging strategies
• Trade solutions - cross border and domestic
• Bullion
• Debt capital markets
• Equities
• Research - commentary and reports on markets and currencies
• Asset liability management
• Statutory reserve

Retail Banking

The retail banking service provides the customers with a one-stop shop for all banking services and financial products. It strives to supply these services through numerous delivery channels like Net Banking, ATMs, Phone Banking, and Mobile Banking. The products are:

• ​​​​​​​Auto loans
• Debit and credit cards
• Personal loans
• Home loans
• Gold loans
• Mortgages
• Commercial vehicles finance
• Retail business banking
• Savings account
• Current account
• Recurring and fixed deposits
• Corporate salary accounts
• Construction equipment finance
• Tractor and Agri loans
• SHG loans
• Kisan Gold Card
• Distribution of life, mutual funds, and health insurance
• Healthcare finance
• Offshore loans to NRIs
• NRI deposits
• Small-ticket working capital loans
• Business loans
• Two-wheeler loans
• Loans against securities

HDFC Corporate Office Details with Contact Numbers

In case you need more information on banking and finances at HDFC bank you can visit any of their nearest branches, their head office or contact them via email or call. All the contact details of HDFC bank are given below: 

Head Office address

Bank House

Dr. Annie Besant Rd

Shiv Sagar Estate

Worli, Mumbai, Maharashtra 400018 

Contact Numbers

You can reach out at the customer care number at 1800 202 6161/1860 267 6161, accessible pan India. Customers who are travelling abroad can reach out at +9122 61606160. 

E-mail ID

For the purpose of lodging a complaint you can mail at LEA.Communication@hdfcbank.com.