Urban Money

How to Find HDFC Bank Customer ID

HDFC Bank is the second largest private sector Indian bank. Headquartered in Mumbai, Maharashtra, HDFC Bank boasts maximum total assets, deposits, profits, branches, customers, and employees. In terms of market capitalization, it secures the third position. Established in 1994, the bank operates on its mission of providing world-class services to its customers. 

HDFC Customer ID is a distinct identification number assigned to every customer holding savings or current accounts in HDFC Bank. Bank officials use this unique number to identify the customer and his/her account. Additionally, the customer will need to enter the customer ID to put forward all transactions with the bank, whether online, over the phone, or in person.

How to Locate the HDFC Customer ID?

If you are an HDFC customer and want to know your customer ID, there are a few ways to go about it. We have outlined the methods and steps to find your customer ID. 

Find HDFC Customer ID Using Welcome Kit

HDFC Bank provides a welcome kit to all customers. The bank officials have designed it in a distinct way to help new customers get started with the bank. The kit includes information on the bank's products and services, as well as helpful tips on how to manage your finances. The kit also includes your passbook, chequebook, and debit card.

The machine prints the customer ID on the first page of the passbook and cheque book. You are simply required to open your passbook/ cheque book and you can locate the Customer ID on the very first page.

Check HDFC Customer ID through Internet Banking

HDFC customers can get their Customer ID by logging in to their net banking account. Here is what you need to do: 

  1. Visit the official HDFC Bank portal and log in to your netbanking account with your credentials.
  2. If you have forgotten your HDFC Customer ID, click on 'Forgot Customer ID' to retrieve it.
  3. Enter your registered mobile number, date of birth, PAN Card ID, and captcha code. 
  4. For authentication, enter the OTP sent to your registered mobile number.
  5. On successful authentication, your customer ID will be displayed on the screen.

Things required to reset HDFC bank user ID Through Net Banking?

If you are looking forward to resetting your HDFC bank user ID, you can do this in three simple steps.

  1. Enter your registered phone number with country code, PAN details and DOB.
  2. Authenticate your identity by entering the OTP you have received on your registered mobile number.
  3. The unique HDFC bank Customer ID will be displayed on the screen.

Simply put, you will require your PAN details and registered mobile number to reset your HDFC bank user ID. 

Get HDFC Customer ID via Mobile Banking

To get your HDFC Customer ID through mobile banking, follow the mentioned steps: 

Step 1: Open the HDFC Bank application and log in.

Step 2: In the menu, click on 'Personal Information' under 'Your Profile' dropdown.

Step 3: Here, you can find your Customer ID.

Using Bank Account Statement

You can find your Customer ID on your e-statement. If you have received an Mini statement in your mail, you can open it to find your Customer ID.

Using Bank Cheque Book

You can get your HDFC bank Customer ID on your cheque book. All you have to do is, open your chequebook and look at the bottom of the page. You will get your nine-digit unique ID printed in black and bold letters. 

By Visiting the Bank Branch

You can also get your Customer ID by making an in-person visit to the nearest bank branch. Here is what you have to do: 

Step 1: Visit the nearest HDFC Bank branch.

Step 2: Request the bank officials to retrieve your customer ID.

Step 3: Provide them with the necessary details, and you will receive your Customer ID.


HDFC Bank offers an array of services to its customers from the comfort of their homes. The Customer ID is one of the most important pieces of information that you will need when you open an account with the bank. This is because the customer ID is used to identify you as a customer of the bank and it is also used to access your account. 

It is important to keep your customer ID safe and secure as it is the key to accessing your bank account. If you lose your customer ID, you will not be able to log in to your account or access your account information. But, there is no need to worry, as you can always retrieve your customer ID using mobile banking, netbanking, or by visiting the branch.

FAQ's About HDFC Bank Customer ID

What is the length of a customer ID in HDFC Bank?

The HDFC Bank customer ID is a nine-digit numeric value.

How can I get my customer ID from my debit card?

You cannot retrieve your customer ID using your debit card. But, you can find your Customer ID on your passbook and cheque book.

Where do I find my customer ID for Passbook?

The customer ID is printed on the first page of your HDFC Bank Passbook.

Can I get HDFC Bank Customer ID by SMS?

No, currently, HDFC Bank doesn’t provide SMS services to get a Customer ID.

Is HDFC bank user ID and customer ID the same?

Yes, the User ID and Customer ID are the same for the HDFC Bank user.

How can I log in to HDFC Internet Banking without a customer ID?

You cannot log in to HDFC Internet Banking without a customer ID.