How to Download PAN Card Online

How to Download PAN Card Online

The citizens in India can facilitate the PAN Card download from a wide range of options available online. In accordance with the Union Budget of 2019, the Central Board of Direct Taxes announced the establishment of avenues all over the country where one can conclude PAN card download without hassle. Any applicant can facilitate the PAN Card Download from their devices from the comfort of their home. One can avail of the PAN Card download facility from the following options:

Protean e-Gov Technologies PAN Card Download 

One can log in to the portal established by Protean e-Gov Technologies to facilitate the PAN Card download. A PAN card holder can implement the following steps.

Download Pan Via Acknowledgement Number 

STEP 1: The cardholder must visit the official website of Protean eGov technologies to facilitate the PAN card download via acknowledgement number. 

STEP 2: The user must then mention the acknowledgement number received on their device. 

STEP 3: Select the Generate OTP option. 

STEP 4: Mention the OTP received on the registered mobile number and select the ‘Validate’ option. 

STEP 5: One can download the e-PAN card instantaneously after selecting the ‘Download PDF’ option. 

Download Pan Card with Date of Birth and PAN Number 

STEP 1: Visit the Protean eGov portal to download your PAN Card

STEP 2: The user is required to mention details such as Date of Birth, Captcha Code and PAN. 

STEP 3: After successfully mentioning the details above and selecting the ‘submit’ button, one can download the e-PAN card for free. 

Simple Steps Involved In Downloading Your PAN Card

Here are steps one should remember while generating a PAN card online through the TIN Platform. 

STEP 1: Users will be provided with a Token Number, which one can employ for future references. 

STEP 2: Click on ‘continue to Tax Application form’ after one has written a token number. 

STEP 3: Select the mode in which one can select PAN application documents under the section ‘Personal Details’.  

STEP 4: One can opt for one of three options on the screen regarding PAN Card submission.

  • Make a digital submission with e-Sign and e-KYC.
  • Utilise e-Sing to submit scanned images.
  • Physically forward the documents to the respective authorities.

After mentioning the Aadhaar Number, Name on the Aadhaar Number, Father and mother’s name and EID number, the user must click on the ‘next’ option. 

STEP 6: Cardholders would be redirected to the Contact details page where they must provide information regarding the ‘Address of communication’. It can be either an office or a residence. One must also mention their contact details and email address. Click on the ‘Next’ option after mentioning all the details. 

STEP 7: The cardholder will be redirected to the document details page, where they must upload their Aadhaar card as proof of identity, address and date of birth. Click on ‘Submit’ after adding the declaration by mentioning the name and place. 

STEP 8: The cardholder will be redirected to the payment gateway, where they must make the mentioned payment to conclude the process. The applicant would receive an acknowledgement number after a successful payment through which they can avail of the facility established by the government. 

Download e-PAN Pan Card UTIITSL Portal.

The citizen can also facilitate the PAN Card Download from the UTIITSL Platform. It is to be noted that only PAN Card holders who have applied for a PAN through the UTIITSL platform.  

STEP 1: Visit the official portal of the UTIITSL. 

STEP 2: Mention information such as: 

  • PAN Card Number 
  • Date of Birth 
  • GSTIN Number 
  • Captcha

STEP 3: After successfully mentioning the above details, select the ‘Submit Button’ to initiate the PAN Card Download procedure. 

e-PAN Card Download Through Aadhaar

Citizens can also utilise their Aadhaar Card to conclude the PAN Card Download. Follow the steps mentioned below to conclude the process. 

STEP 1: Visit the official portal of Protean eGov Technologies Limited, established by the Income Tax Department. Select the PAN option. 

STEP 2: Mention information such as PAN, Aadhaar Card Number, Date of Birth and GSTIN; 

STEP 3: Check the ‘Terms and Conditions' box for declaration. 

STEP 4: One should enter the captcha code on the field. 

STEP 5: Select the ‘Submit’ button to proceed with the procedure. 

STEP 6: The user will be redirected to a new page to generate OTP, which they will receive on their registered mobile number. 

STEP 7: Mention the OTP received on the registered mobile number. \

STEP 8: Select the ‘validate’ button to conclude the PAN card issuance. 

Downloading e-PAN Card Through Income Tax India e-filing

The e-PAN card download can also be facilitated through the India e-filing portal, where one is required to implement the following steps: 

STEP 1: Visit the Income Tax e-filing portal and select the ‘Instant e-PAN’. 

STEP 2: The user will be redirected to a new page with a Dashboard. 

STEP 3: Navigate towards the Download PAN option. 

STEP 4: Follow the steps mentioned to conclude the PAN Download. 

Details are Mentioned in an ePAN Card.

The following details will be mentioned on the ePAN Card. 

  • PAN Card 
  • Name 
  • Date of Birth 
  • Photograph 
  • QR Code 
  • Gender 
  • Father Name 
  • Signature 

The PAN Cardholders can review the details on their PAN Card through the Income Tax eFiling website. The users must first register at the portal to conclude the procedure. 

STEP 1: Visit the e-filing website of the Income Tax Department. 

STEP 2: The user is required to mention the Date of Incorporation in the DD/MM/YYYY

STEP 3: The PAN card holder must then mention their Surname first, middle name and first name. 

STEP 4: Mention the Captcha code. 

STEP 5: After clicking the submit button, one can review the details on the PAN Card.

e-PAN Card Download App

There is an absence of an app that supports e-PAN card download. To download ePAN, one must go to either the NSDL website or the UTI Infrastructure Technology And Services Limited website.

Who is Eligible to Download PAN Card

Except for minors and those covered by Section 160 of the Income Tax Act, Indian residents are eligible to apply for an ePAN card. Therefore, Hindu Undivided Families, businesses, trusts, companies, etc. cannot receive an ePAN card. The information submitted into the Aadhar Card is used to build the ePan. Therefore, only those who possess an Aadhar Card can receive an ePAN, and if the information on the Aadhar Card is inaccurate, so will the ePAN. Therefore, before requesting an ePAN, the applicant can go to the UIDAI website to make any necessary corrections.

PAN Card Customer Care

A tax holder can contact PAN card customer care at any of the following numbers:

Protean eGov Technologies Limited Customer care number: 020 27218080
UTI Infrastructure Technology Services Limited (UTIITSL) Toll-free Number: 1800220306 Customer Care Number: 022 67931300

Customers can call the number indicated below according to the city where they live if they have questions about PAN applications or want to file a complaint.

City Customer Care Number
Mumbai 02267931300, 02267931302, 02267931303, 02267931304, 02267931301
Chennai 044 22500426, 044 22500183
New Delhi 011 23211262, 011 23211262, 01123211273, 01123211273, 01123211274, 01123211274, 01123211285, 01123211285, 01123211387, 01123211387
Kolkata 033 22108959, 03322424774

Customers can phone the numbers given below if they have any questions or want to file a complaint about UTI schemes.

City Contact Details
Mumbai 022 67931010, 02267931200
Chennai 044 22500187
New Delhi 011 23211262, 01123211273, 01123211274, 01123211285, 01123211387
Kolkata 033 22435258, 03322435425, 03322424775

Customers can register a complaint or ask a question online on the websites of Protean eGov Technologies Limited (Income Tax PAN services unit) and UTI Infrastructure Technology Services Limited (UTIITSL), in addition to calling the toll-free numbers or customer care numbers of both companies.

FAQ's About ePAN Card

Where can I apply for a PAN Card?

You can apply for a PAN card from the NSDL site or you can visit an enrolment centre.

Is an e-PAN card a valid document?

Yes, an e-PAN card is a valid document.

Can I get my PAN card through a mobile application?

There is a mobile application available ‘MyPAN’ which allows a user to apply for a PAN card. It is advised to verify the application before proceeding with any payment.

How long does a PAN Card remain valid?

A PAN card remains valid for life. However, an unlinked PAN card will become invalid.

What to do when I do not receive an OTP?

If you do not receive an OTP, you can choose the option ‘Resend OTP’ or check your network.

Will an e-PAN be considered valid proof of PAN?

Yes, an e-PAN will be considered valid proof of PAN.

Do I need to pay any fee to apply for e-PAN?

For the first month after the new or updated PAN card is issued, the applicant may download the ePAN card without charge. After that, each ePAN card download would cost INR 8.26 for UTIITSL applicants.

What is the Eligibility for the ePAN Card Download?

The following citizens are eligible to apply for an ePAN card. 

  • Applicant must be an Aadhaar Card Holder. 
  • Updated details on the Aadhaar Card
  • Aadhaar must be linked to the registered mobile number 
  • One should not carry a PAN 
  • Individual Tax Payer 
  • Indian citizen 

What are the Uses of the Downloaded Pan Card?

The ePAN Card offers the following benefits to the user: 

  • A safer option than carrying a physical copy of a PAN card. 
  • One can save time and money as the PAN card is electronically compatible. 
  • ePAN cards can be employed for various purposes, such as opening a bank account or applying for a credit card. 
  • Acceptable as identity proof when applying for a job or renting an apartment.

How to Open the Downloaded PAN card PDF?

The ePAN card that is downloaded is generally password protected to ensure safety. However, this password-protected PDF can be opened with the Date of Birth of an individual. It is to be noted that it must be written in a numeric language.

For example, if the Date of birth of the PAN card holder is June 5, 1994. Then the Password of the ePAN Card PDF will be 05061994.

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